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Policy

Cancellation, Exchange, Refund Policy

1. Please note that exchanges and refunds are not possible unless the product is severely damaged or defective.
(If a serious problem occurs during delivery, we will resolve it after checking with the delivery driver.)

2. Exchange requests or refusals due to customer change of mind are not possible.

3. If a problem occurs due to a payment system error, please contact us individually.

4. For any other inquiries, please contact us via Instagram DM or WhatsApp.

5.  Refund will be made via the original payment method used within 7 working days.


Delivery Policy

1. All products are prepared after order and payment are confirmed.
  Delivery takes approximately 2-3 days after payment confirmation.

2. For inquiries regarding delivery errors, please contact us individually.